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• Integrating all members of staff
• Student login
• Actively involving business partners
• Working from home
• Backing up data

Student login

Starting point:
A school would like to have more contact with its course participants by offering them special services in a personalised student area.

Requirements:

• All participants should be given their own student area which they can access via the school’s website.
• The login data should be generated and sent by e-mail automatically, addressed to the recipient by name.
• Participants should be able to view and check their personal data and booking details within their student area.
• They should also be able to call up all the documents they have been sent by the school in their student area.
• Participants should be able to fill in their contact details.
• They should also be able to add a photograph to their data.
• Participants should be given information on their accommodation before they arrive, if it has already been arranged.
• Other relevant details should also be offered (such as recommended restaurants or leisure options).

 

Solution comprising the following module/function:

• Student login

 

Customer benefits:
The benefits for the customer are enormous. The customer now offers an extra service, which does not cost any more time and which is very popular with participants. Research has shown that some 70% of participants use this service to check whether their travel and booking data has been entered correctly, for example. It also enables participants to check in advance whether their arrival details have been entered correctly or whether they still have to be provided. Errors have been minimised, simply because participants know their own data and booking requests better than anyone else does. If participants require certain documents again at a later date (after they have departed, for instance), this no longer means extra work for employees. Instead, the participants can simply call up the documents again in their student area.